Frequently Asked Questions
Help, I lost my receipt! Now how do I get my rebate?
Not to worry. We’ve come a long way from the days of handwritten receipts and carbon copies! Most stores can reprint you a receipt, especially if you paid with a credit card and know the exact date of your purchase.
I forgot to send in for my rebate and now it has expired. If I send it in late, will I still be able to get my rebate?
Promotions like rebates are carefully planned for very specific timeframes. If the required postmark date has passed for your rebate, unfortunately, you will not qualify. Please be sure to send in for your rebate right away in the future.
How do I check the status of my rebate?
Checking the status of your rebate is easy. After 3 weeks have passed simply email your First Name, Last Name, Email, and Zipcode to firstname.lastname@example.org.
I did not receive a receipt with my purchase. Can I still submit a rebate request?
Qualifying purchases made online should have been accompanied by a packing slip. For these purchases, the packing slip may be used as the receipt.
How much time do I have to resubmit my rebate?
If you receive an email stating that your rebate is invalid we encourage you to re-resubmit with the correct information within 30 days of the email send date.
I bought more than one of the same product for which a rebate was offered. Can I submit requests for more than one rebate?
Many rebates have a limit on the number of claims that can be submitted on a single promotion. You may submit 1 rebate per entry and a max of 2 rebates per person.
Why does it take up to 3 weeks to process rebates?
Each request is handled separately. This level of individual attention is why it can take up to 3 weeks to process a rebate.
By when does my rebate submission need to be entered?
Rebate submissions are open for now, but we’d recommend submitting your rebate as soon as you can.